My Education Solutions Submits Your Application
MES submits your application electronically and tracks its progress through the Department of Education on your behalf. If additional information is needed, then we will follow up and supply it to them. The process typically takes six to eight weeks. Once approved, the MES team contacts you to set up your payment day and will begin drafting your bank account and transferring the money to your Servicer on your behalf electronically. All the payments made on your program, even zero pays to your Servicer, will be tracked and stored in CAP (Client Advocate Portal) which manages your Forgiveness payments. Each year, MES will renew your Forgiveness Program, so you stay in compliance.